Terms and Conditions

Terms and Conditions for Sourcesin Apps and Website

Effective Date: 01-12-2024

Welcome to Sourcesin! These Terms and Conditions ("Terms") govern your access to and use of our mobile applications ("Apps") and website ("Website"), collectively referred to as the "Services." By using our Services, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

1. Introduction

Sourcesin is a platform providing delivery services across Saudi Arabia. We connect customers with delivery providers to facilitate the transportation of goods and services in an efficient and reliable manner.

2. Eligibility

To use our Services, you must:

• Be at least 18 years old;
• Provide accurate and complete registration information;
• Comply with applicable laws and regulations in Saudi Arabia.

By using our Services, you represent and warrant that you meet these eligibility requirements.

3. Account Registration

• Users must create an account to access certain features of our Services.
• You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
• Notify us immediately of any unauthorized access or use of your account.

4. Services Offered

Our Services include but are not limited to:

• Delivery of goods (personal and commercial);
• Food and grocery delivery;
• Courier services for documents and parcels;
• Any other delivery services as made available through our platform.

All delivery services are subject to availability and operational constraints.

5. User Responsibilities

• Provide accurate delivery instructions and contact information.
• Ensure the items for delivery comply with Saudi Arabian laws and regulations.
• Refrain from sending prohibited or illegal items, including but not limited to hazardous materials, weapons, and illicit substances.
• Pay all applicable fees for the services rendered.

6. Fees and Payment

• Users agree to pay all charges associated with the requested services.
• Payments must be made via the payment methods available on our platform.
• All fees are non-refundable unless otherwise stated in these Terms.

7. Prohibited Conduct

You agree not to:

• Use the Services for any illegal or unauthorized purposes;
• Interfere with the operation of our Services;
• Misrepresent your identity or provide false information.

8. Limitation of Liability

• Sourcesin is not responsible for delays, damages, or loss of items during delivery caused by third-party service providers.
• We do not guarantee uninterrupted access to our Services.
• Our liability is limited to the maximum extent permitted by law.

9. Intellectual Property

All content on the Apps and Website, including logos, trademarks, and text, is the property of Sourcesin or its licensors. Unauthorized use is strictly prohibited.

10. Privacy Policy

Your use of our Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. By using our Services, you agree to the terms of our Privacy Policy.

11. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting on our Website or Apps. Continued use of our Services constitutes acceptance of the revised Terms.

12. Termination

We may terminate or suspend your access to our Services at our sole discretion for any reason, including violation of these Terms. Upon termination, you must cease using the Services.

13. Governing Law

These Terms are governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia. Any disputes arising from these Terms shall be resolved in the courts of Saudi Arabia.

14. Contact Us

For any questions or concerns regarding these Terms, please contact us at:

• Email: care@sourcesin.com
• Phone: 966559218735

Thank you for choosing Sourcesin. We look forward to serving you!